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Welcome to Recovery Assistance. By accessing our website or using our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or engaging our services.

1. About Us

Recovery Assistance provides professional recovery-related services across Australia. These Terms govern your use of our website and services.

2. Acceptance of Terms

By accessing this website, contacting us, or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, you should not use our website or services.

3. Services

  • All services are provided based on the information supplied by the client.

  • Service availability may vary depending on location, circumstances, and safety considerations.

  • We reserve the right to refuse or discontinue services if conditions are unsafe, unlawful, or beyond our operational capacity.

4. Accuracy of Information

You agree to provide accurate, current, and complete information when engaging our services. Recovery Assistance is not responsible for delays, issues, or losses caused by incorrect or incomplete information provided by you.

5. Fees and Payments

  • Fees for services will be communicated before service delivery where possible.

  • Payment terms may vary depending on the service provided.

  • Failure to make payment may result in suspension or refusal of future services.

6. Cancellations and Refunds

  • Cancellations should be communicated as early as possible.

  • Refunds, if applicable, are assessed on a case-by-case basis.

  • No refunds may be issued once services have commenced, except where required by law.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Recovery Assistance is not liable for any indirect, incidental, or consequential loss or damage.

  • Our liability is limited to the cost of the service provided.

  • Nothing in these Terms excludes rights under the Australian Consumer Law.

8. Intellectual Property

All content on this website, including text, logos, images, and branding, is the property of Recovery Assistance unless otherwise stated. You may not copy, reproduce, or distribute content without written permission.

9. Privacy

Your use of this website and our services is also governed by our Privacy Policy, which outlines how we collect and handle personal information.

10. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to systems or data

  • Interfere with website functionality or security

11. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be effective immediately upon being published on this page.

12. Governing Law

These Terms & Conditions are governed by the laws of Australia, and any disputes will be subject to the jurisdiction of Australian courts.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: admin@recoveryassistance.com.au
Phone: 0413 317 893